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A Sudden Health Crisis in the Heart of Sydney In April 2025, Sydney’s busy Central Business District (CBD) became the centre of a serious public health investigation. Twelve people contracted Legionnaires’ disease after spending time in the city between March 13 and April 5. Tragically, one man in his 50s passed away, while several others were hospitalised with severe pneumonia-like symptoms. Notably, the cases were unconnected-the individuals did not know each other-which s

Dead-end pipework before and after removal. Introduction Water stagnation is a hidden issue in many commercial buildings — and one that can have serious consequences if overlooked. From poor water quality and system inefficiencies to the growth of harmful bacteria like Legionella , the risks are real. For facilities managers, being able to identify and prevent stagnation is not just about ticking boxes - it’s about protecting people, staying compliant, and keeping systems run

Potable Water Tank Introduction If you’re managing a commercial property in the UK, chances are you’ve already come across the challenge of understanding which water tanks serve what purpose—and how to keep them in top working order. From keeping heating systems running efficiently to ensuring safe drinking water, water storage tanks are critical to a building’s infrastructure. Knowing the differences between them, when they’re used, and what upkeep they require isn’t just u

As a facilities manager, ensuring the safety and compliance of your building's water systems is paramount. A critical component of this responsibility involves understanding and implementing the Approved Code of Practice L8 (ACoP L8) , which provides comprehensive guidelines for controlling Legionella bacteria in commercial water systems.​ What Is ACoP L8? ACoP L8 is a legal document issued by the Health and Safety Executive (HSE) in the UK, offering practical advice on contr

As a facilities manager, ensuring the efficient operation of your building's water systems is paramount. Selecting the appropriate ball valve for your cold water storage tanks is crucial for maintaining optimal performance and compliance with water regulations. This guide explores various types of ball valves, including equilibrium straight arm, equilibrium drop arm, and several models from Keraflo's Aylesbury range, to help you make informed decisions tailored to your facil

Ensuring reliable hot water for your building isn’t just a convenience—it’s essential for safety, hygiene and operational continuity. That’s why more facilities managers are choosing unvented water heaters for their buildings. These systems deliver hot water at mains pressure, without the need for a bulky cold water storage tank , offering improved performance and cleaner installs. In this guide, we’ll walk you through what you need to know to plan, install, and maintain  an

As a facilities manager, you're responsible for ensuring that every system in your building runs safely and efficiently - and that includes your hot water systems. One of the most critical components in managing water temperature safely is the thermostatic mixing valve  (TMV). But when it comes to TMV2 vs TMV3 , what’s the real difference — and which one should you be using? Let’s break it down clearly so you can make the right call for your site. What Are Thermostatic Mixing

So, you’ve had your Legionella risk assessment  completed. Great start - that puts you ahead of many. However, the most important part now is taking action . The evaluation itself won’t protect your building, users, or your compliance status. It’s what you do next that matters. In this guide, we’ll walk you through the key steps to take after an assessment, outline your legal obligations, and show you how to put a watertight Water Safety Plan  in place - all with a practical,

Discovering a leak in your facility's water tank can be both daunting and disruptive, potentially leading to significant property damage and operational downtime. But if you discover a leak in your water tank , don’t panic. Often, leaking water tanks can be repaired, so there’s no reason to assume the problem is going to cost the earth to resolve. As a facilities manager, understanding the causes, immediate actions, and long-term solutions is crucial to maintaining the integ

As a facilities manager , ensuring the safety of your building’s water systems is a critical responsibility. One of the biggest risks? Legionella bacteria , which thrive in water systems and can cause Legionnaires’ disease - a potentially fatal form of pneumonia. To stay compliant  and protect building occupants, you need to conduct regular Legionella risk assessments . But how often should these be carried out?  This guide breaks down best practices, legal requirements , an