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Say hello to Harriet Bigg, our unstoppable Head of Operations here at Titan ! If things are running smoothly behind the scenes – projects finishing on time, teams working seamlessly, clients getting the best possible service – there’s a good chance Harriet has played a big part in making it happen. Harriet specialises in turning complexity into clarity. Whether it’s streamlining workflows, improving processes, or keeping everyone equipped and on track, she ensures the busines

Introduction As a facilities manager, one of your core responsibilities is keeping your building’s water systems safe, compliant, and free from harmful bacteria. Legionella  is one such risk. It can cause serious illness, including Legionnaires’ disease , if left unmanaged. If your premises include any water systems, you are legally required to carry out a legionella risk assessment  in line with the Health and Safety Executive’s (HSE) Approved Code of Practice (ACoP L8) . Th

If you manage a building with hot water systems, you’ve almost certainly come across the term TMV . It stands for Thermostatic Mixing Valve , a small but crucial device that protects users from scalding and supports water safety compliance. Whether you look after a care home, a school , or a commercial office, understanding TMVs – and keeping them properly maintained – is an essential part of facilities management. In this guide, we’ll explain what TMVs do, the difference bet

A cold-water storage tank , sometimes called a header tank  or cistern , is a container that stores water for later use. In most commercial and residential buildings, it provides a steady supply when the mains supply is interrupted, when pressure drops , or when large volumes are needed quickly. Facilities managers rely on these tanks to keep water available for daily use, safety systems, and to ensure compliance with hygiene regulations. How does a cold-water storage tank wo

TMV Valve Thermostatic Mixing Valves , commonly known as TMVs , are critical safety components in plumbing and water systems. Designed to blend hot and cold water to a safe, controlled temperature, TMVs are widely used in commercial, healthcare, educational, and residential settings. Their primary purpose is to prevent scalding injuries  while ensuring that water systems remain legionella-compliant . In this article, we’ll explain what TMV valves do, how they work, where they

When managing water systems in commercial or industrial facilities, specifying the right backflow prevention is essential. A Reduced Pressure Zone (RPZ) valve plays a crucial role in safeguarding potable water against back‑pressure and back‑siphonage contamination. This guide explains which systems require an RPZ valve, referencing UK compliance standards and practical considerations for facilities managers. What is an RPZ valve? An RPZ valve (Reduced Pressure Zone valve)

For facilities managers responsible for the upkeep of commercial or industrial buildings, water storage maintenance is a constant balancing act between cost, safety, and regulatory compliance. Over time, even the best-designed cold water storage systems begin to show signs of age - from internal corrosion to leaks and general wear and tear. When this happens, the question naturally arises: Should you reline the tank or replace it altogether ?  In this guide, we’ll walk you th

As a facilities manager, you know how important water hygiene compliance is - not just for ticking boxes, but for protecting the health of your building users. If you’ve recently had a Legionella risk assessment , you may be looking at a list of recommended remedial works. The big question is: do you tackle just the high-risk items now, or sort the entire system in one go? This guide explores the pros and cons of both approaches to help you decide which is right for your site

Extend your water tank’s life with 7 expert tips. Discover proven strategies for cleaning, inspections, corrosion control, and compliance.

Pair of flexi hoses under a sink The Overlooked Risk Inside Flexi Hoses Flexible braided hoses, or flexi hoses, are a familiar sight in commercial plumbing. Whether they’re used to connect sinks, taps or appliances, their flexibility and ease of installation make them a popular choice. However, what many facilities managers don’t realise is that the very materials inside these hoses can create the perfect environment for Legionella bacteria to grow. Legionella pneumophila, t