Meet Harriet Bigg – Head of Operations

Say hello to Harriet Bigg, our unstoppable Head of Operations here at Titan! If things are running smoothly behind the scenes – projects finishing on time, teams working seamlessly, clients getting the best possible service – there’s a good chance Harriet has played a big part in making it happen.

Harriet specialises in turning complexity into clarity. Whether it’s streamlining workflows, improving processes, or keeping everyone equipped and on track, she ensures the business runs like a well-oiled machine. Her approach is practical, organised, and always focused on making things work better, faster, and smarter.

With years of operational experience and a calm, solutions-driven mindset, Harriet has a talent for spotting improvements before others even notice there’s a problem. She keeps the wheels turning with efficiency and precision, helping the whole team stay one step ahead.

When she’s not keeping Titan running at full speed, you’ll likely find Harriet outdoors in the garden, happily getting her hands dirty 🌿, or at home with her cat, Theo – who, if he could, would probably be managing the operations team himself 😼.

Favourite part of the job? “I love finding ways to improve how we work – whether it’s people, processes, or planning. For me, it’s about making things simpler and smoother for the team and our clients.”